Exchange & Refund

EXCHANGE - UK Mainland
 
To exchange, please return your unused item in original packaging and brand new condition with all labels still attached at your own risk and expense within 30 days of receipt.
Please pay any price differences plus £5.00 P&P by cash, debit/credit card, postal order or cheque made payable to 'Exitlight Ltd'.

We aim to process exchanges immediately on receipt (subject to stock availability). To avoid unnecessary delay, please include your name, address, order number, payment and exact details of your exchange.
 
 
EXCHANGE -  International
 
We suggest the quickest and most efficient way to exchange your item for international delivery is to return it for a refund and to purchase the correct size online. Alternatively, please return your unused item in original packaging and brand new condition with all labels still attached at your own risk and expense within 30 days of receipt and we will process the exchange.
Please pay any price differences plus
return delivery to your international address via PAYPAL where all major cards are also accepted.
Please include your name, address, order number, payment and exact details of your exchange to avoid any unnecessary delay.
 
 
REFUND
If you change your mind within 30 days you can return your unused item, at your own risk and expense, in its original packaging and in its original brand new condition with all labels still attached. We will refund you the purchase price within 5 working days.
To ensure your return request is dealt with quickly, please enclose the original receipt and reason for return.

HASSLE FREE EXCHANGE - NO QUIBBLE RETURNS